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first bus bristol phone number

first bus bristol phone number

If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. We are committed to our data protection obligations. We review demand regularly and our timetables take this into account. We have dedicated pages for our First Bus App so please click here »  where you can read our App FAQs, instructions and contact details for our dedicated app support customer service team. PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. We monitor all of our services, and if we notice that one journey is often busy, we will try to provide extra buses. Choose Your AreaAberdeenBerkshire & The Thames ValleyBradfordBristol, Bath and the WestCornwall, First KernowEssexGreater GlasgowGreater ManchesterHalifax, Calder Valley & HuddersfieldLeedsLeicesterNorfolk & Suffolk, First Eastern CountiesPortsmouth, Fareham & GosportPotteriesSomersetSouth & West WalesSouth East and Central ScotlandSouth YorkshireSouthamptonWessex, Dorset & South SomersetWorcestershireYork. See what we're doing with your feedback We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in the West of England and to help us to improve our service. We always aim to resolve our customer complaints directly but if you’re not happy with our final response under the ‘Alternative Dispute Resolution under the Consumer Rights Act, you can contact Bus Users UK who will try to help you get a satisfactory outcome. You can make contactless payments for any ticket payment up to £45, using any contactless card displaying the Visa or Mastercard logo. Thank you for your feedback. We will always store your personal details securely. If you can’t find the information you need within these FAQs, then you can contact us directly and we’ll try to help. Services; Map; Vehicles; 1 Town Centre - Sand Bay 1 Bus Station - Bus Station ... 178 Radstock - Bristol 349 Bristol Bus Station - Keynsham Church 376 Bristol - Street 376s Origin - Destination A2 Bristol Airport - City Centre Your card may be or is due to expire and has been replaced by your card issuer. Could you please take a moment to tell us how we're doing? The map shows the bus stops and train stations nearby and links to live updates, so you can check when your bus is coming and head to your bus stop just before your bus is due. If you want to check if your item has been found after a couple of days and you haven’t heard from us, then please contact our customer service team on the number listed in the contact us page below. Get contact details, videos, photos, opening times and map directions. We accept contactless payments across all First bus operating companies. First Bus No 376 Street to Bristol now run every 15 minutes from 6am until 12pm, these are double decker buses. With Tap & Cap you'll never pay more than our Day or Week fare. With nearly 100 bus services operating around the region, we can make it much easier for you to get to where you’re heading. We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. They aim to help communication between bus users and the people that provide your bus service. ... Travelwest Travelcards team Phone Number: 0300 300 0032 We encourage customers to switch from cash to mobile payments, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing.Online: You can also buy your tickets here on this website. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. You can save your favourite stops, stations and locations and revisit recently searched journeys. One of the best ways to buy these tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. Yes, our First Bus App has a ticket gifting function, allowing you to purchase a bus ticket and transfer it directly to your child’s phone. Problems with traffic or adverse weather conditions can lead to services being cancelled, meaning the next bus can be overcrowded. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Some of the card/personal/authorisation details entered do not match the information held by your card issuer. Tel: +44 (0)207 291 0505. Have you been happy with your website experience? Please select the ticket section of your area for more details. See bus stops, train stations, real time information and live arrivals and departures for bus and train services. Stuck for some ideas of how to entertain the children during COVID-19 lockdown? First Services: First operate a number of night bus services serving Bristol, South Gloucestershire and North Somerset. Welcome to First Bus Bristol, Bath and the West. Register your details if you want us to keep you updated. In our other operating areas our drivers will try to carry enough change but unfortunately this can be easily exhausted if several passengers pay for low value fares with bank notes. Find 9 listings related to First Student Bus Company in Bristol on YP.com. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. See reviews, photos, directions, phone numbers and more for First Student Bus Company locations in Bristol, NH. Click here - we can forward your call to Amazon Now (Calls cost £1.50 connection fee + £1.50 per minute, plus your network access charges) This website and any 0843 telephone numbers therein are operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. Once you have found the timetable you require, choose the day of the week you want to travel to view bus times. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. Firstly, most of these buses are going far too fast past Ringolds Way, Street, play park, there are kids playing here. Many thanks. Bus Users UK represents bus passengers. UK Rail Services and General Enquiries. Be warned Bristol Coach Station has NO dropping off point near to the buses or parking facilities. Please call us on 0345 646 0707. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. You can feel confident that our agents will always be polite and do as much as they can to help you. While Bristol is also home to a large First Bus team that offers all kinds of careers from bus drivers and … If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus is due with live updates – you can do all this and more with the First Bus App making bus travel even easier. Hi, I was in Gloucester Road Bristol. If you are sure your card details are correct please either contact your bank or try again later. Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. We also provide service disruption updates via Twitter and on our Service Updates pages on the regional sections of this website (please use the drop down menu below to go to one of our regional sections) and on the First Bus App. If the times are shown in minutes that’s live time so you know exactly when the bus will come. We encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, as it makes boarding the bus quicker and easier. If you’re not happy with our response to your complaint, then our escalations team and our Customer Services Manager will take a look at your complaint and the response we’ve given you to make sure that we’ve done everything we can to resolve it. Our network is designed to provide high quality services wherever there is demand for them. We have a dedicated page for mTickets so please click here »  where you can read our mTickets FAQs, instructions and contact details for our dedicated app support customer service team. The mTickets app is supplied and supported by First. For technical support, please contact the mTickets customer service team: ... which can be found at the Long Ashton park and ride site, Bristol bus station and the Bristol Tourist Information office. We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. This will help us to access any CCTV on the bus more quickly which may help with any investigation. For Points West please ring 0117 974 6877. Bristol University and UWE bus services. © 2020 FirstBus (North) Limited and FirstBus (South) Limited. Find out moreAberdeen customersDoncaster customers. You can download the Extra Help cards here  >>. First Bus driver taken to hospital with coronavirus symptoms. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. We will do our best to make sure that you get your lost property back as quickly as possible. (Registered Office: FirstGroup plc, 395 King Street, Aberdeen, AB24 5RP) UK Bus Services and General Enquiries. Select your region below to find out more about combining travel, or feel free to ask your driver when getting on the bus. Bristol Airport Bristol BS48 3DY For Silver Zone car park, please follow directions as you approach the airport on the A38. This is purely an enthusiasts page and has no connection to or is meant to be an official page of FirstGroup plc. food) or if it’s a debit or credit card. The First Bus App, is quick, easy to use and cash free. If you prefer, you can fill out the contact form here instead. You’ll be able to manage your preferences, for example how often you are contacted. For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch: Please see our 2018/19 annual report providing an insight into our business and the markets we serve. It’s perfect for buying your tickets in advance. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. List of links to Bus Fleetlists published on the web. Our vital bus services keep communities running smoothly in towns and cities across the UK. If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . You can find out what your local company is doing with your feedback by going to the Tell First Bus page. We're sorry if we missed you or appeared to leave without you. Your route or timetable may change because of a change in demand. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. First Bus in Bristol are Completely and Utterly Useless, Bristol, United Kingdom. The Next Bus information will show you exactly how many minutes away your bus is too. A4 – Bath to Bristol Airport Timetable. Where you are travelling to the airport with us, we recommend that you allow plenty of time for your journey. Please give as much detail as you can about the bus trip and the item to help us track it down for you. We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. For Radio Bristol newsroom please ring 0117 974 6878. If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www. Your data may also be used for analysis purposes and personalisation, to help us provide the best service possible to you. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). First Bus and Great Western Railway both have teams here in Bristol. T: 0371 334 4444 . We are also part of PLUSBUS which means you can combine bus and train travel. Timetable data from Stagecoach South West, 27 November 2020. To find out more about a specific journey, please select your region below; We've launched Tap & Cap in Aberdeen and Doncaster - capped contactless payments, however many journeys you make. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. A1 – Bristol Bus Station to Bristol Airport Timetable. University of Bristol - Staff and Student Travel Offers, Coronavirus - COVID19: Service information, Christmas and New Year bus services 2020/21, Children's activities during COVID-19 lockdown, dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». First Bus App user?You need to register separately for your web account. Your card may have recently been replaced by your card issuer but not yet activated. For more information please visit our ticket gifting page. Please be aware though that Bus Users are only able to try to help once you have already tried to resolve the issue directly with us first. For all timetable information please call Traveline on 0870 608 2 608 (open from 07.00 - 21.00 daily). To search for a specific route number, please type the number into the Bus Timetable Search box. Please hand anything accidentally left on a bus to your driver. Download the app and follow the instructions, it’s that simple. We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. All Rights Reserved. Across the UK First Bus operates in a huge number of communities, including 40 of the country’s largest towns and cities If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. Bristol's bus service, run by First Bristol, has been a regular target of criticism. Our drivers collect property left on our buses and take it back to the depot to be registered. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. UK Bus Fleetlists. We’ll use them where they are necessary to provide the products and services that you have requested. Ex-Bristol Airport and First Bus driver Paula Davidson was deemed a "suitable person" to manage care - but abandoned her gran. A bus operator in the South West. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in the West of England and to help us to improve our service. Search for local Bus, Coach & Tram Services near you on Yell. Your card may have been reported as lost or stolen and been cancelled by your card issuer. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. The University of the West of England Student's Union described First Bus as "unsatisfactory" and "untenable", while the 2006 Local Transport Plan describes public transport in Bristol as unattractive and expensive. Our companies. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. First Bristol, Bath & the West. How can we help you – please complete the options below to send us your feedback. We may also, on occasion, still need to send you important service messages. Please don't include personal details, if you require a response please use our contact form. We use it to make improvements to our website. Your payment request may have been declined by your card issuer. You can also find out when a bus is due at a stop by visiting our Next Bus page » and finding your bus stop easily on the map. First Buses in Bristol - enthusiasts page. We would always seek to avoid any embarrassment, so in such cases it may be helpful for the young person to carry additional photo identification. The First Bus App is the best way to get live bus times and route information. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. For bank cards, as soon as the card is handed in at the depot, we’ll contact the issuing bank (if there’s a telephone number on the card) to let them know the card has been lost and then we’ll follow any instructions the bank gives us. We have put procedures in place to make our buses accessible. If it’s a more complex investigation, this could take us up to 14 days. Please choose from the following options: University of Bristol - Staff and Student Travel Offers, Coronavirus - COVID19: Service information, Christmas and New Year bus services 2020/21, Children's activities during COVID-19 lockdown. We always publish our changes in advance if a bus route is changing. Find coach parking locations available across Bristol. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. Please look at our frequently asked questions below, you should be able to find what you need here. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. First is the leading bus operator in Bristol, Bath, Wells, Weston-super-Mare and the surrounding areas. In Glasgow, West Lothian and Aberdeen we operate our services on an exact fare, no change given basis. A service operated by First Bristol, Bath & the West Map All Rights Reserved. Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Bristol Airport Ltd. Our Timetables are listed below. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». Contactless payment accepted Mobile tickets and live bus tracking available on the Stagecoach Bus … Otherwise it’s showing the timetable time – so you’ll know when the bus is due. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. If you prefer, you can fill out the contact form here instead. Read First Bus news or select your local area for news and service updates. Many of our mTickets are cheaper than if you buy the ticket on the bus too! If you require more assistance when using our buses, you may find our Extra Help to Travel Cards useful as they show the driver what extra help you may require - you can download your own copy to print. Please check the buggies section on our bus accessibility page for more information. Download the app and follow the instructions, it’s that simple. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. For BBC Bristol please dial 0117 973 2211. It is possible that the bus you intended to catch was full or that our driver might not have seen you. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. 931 likes. Download the app and follow the instructions, it’s that simple. You can call us on 0345 646 0707. Your feedback is appreciated. Bristol Coach Parking. Our buses are suitable for bringing a buggy on board, but the areas suitable for buggies are shared with wheelchairs, so on occasion you may be asked to fold your buggy.

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